Terms & Conditions

Legal Terms: B/L




1. All Passenger routes on RO/RO services are offered for sale by Salamis Lines Ltd (The Company) which is the Carrier as defined by Article 1 of the Athens Convention Relating to the Carriage of Passengers and Their Luggage by Sea 1974, as amended. Your contract is with

Salamis Lines Ltd.

2. All references to “Carrier” shall include the registered owner and/or Charterer whether Bare Boat/Demise Charter, Time Charterer,

Sub-Charterer or operator of the vessel to the extent that each of them acts as Carrier or Performing Carrier their servants and or agents of the cargo vessel, any substitute vessel, any tender or other means of transport provided by the Carrier to the Passenger.

All references to The Company shall include any Carrier and or manager and or the Master of the vessel its officers and crew. Any references to the Carrier shall include The Company.

3. “Passenger” means everyone on the booking with a contract of carriage and whether or not accompanying a vehicle and any one issued with a valid ticket for travel. Passengers accompanying a commercial vehicle booked under our freight terms and tariff will be issued a ticket and will be covered under these conditions in so far as these relate to health, safety, conduct on board, death and or personal injury and or loss of or damage to personal property. Anyone under 18 years old is a minor and must be accompanied by a parent or legal guardian and the booking contract must be made by the parent or guardian. For the purposes of these Conditions

“passenger” includes any person (including a minor) travelling on a ticket without charge, whether or not a complimentary ticket or free pass is issued to such person.

4. The contract for carriage is to a specific port as a final destination. Where the vessel calls at additional ports as part of its advertised

itinerary or otherwise

Passengers are not allowed to disembark the vessel unless instructed by the Master and/or his officers to do so in emergency


5. THE CONTRACT These Terms apply to all Passengers on board including those travelling without charge or accompanying a commercial vehicle where a bill of

lading has been issued. These terms apply to all persons on whose behalf your booking is made. Your Contract is governed by these terms and by all legislation compulsorily applicable and the Athens Convention 1974 governing carriage of passengers and their luggage by sea which is hereby expressly incorporated into this Contract.

6. FARES The fare applicable at the time of booking is guaranteed once your booking has been confirmed to you by a booking reference and the full fare is paid.

Special offers and promotions may be subject to further terms and restrictions. You must check what these are at the time of booking.

7. CANCELLATION OR CHANGES TO THE BOOKING The Company reserves the right to cancel the booking in any circumstances

(includes priority to live stock

animals drivers, Military truck drivers and National Security reasons). Unless the booking is cancelled because the balance of the contract price has not been paid or because of events beyond The Company’s control such as war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, technical problems with transport including closed or congested ports, hurricanes and other actual or potential severe weather conditions, and any other similar events you will be offered a full refund or accept a replacement booking from The Company of equivalent or closely similar standard and price (if one is available).

8. The Company reserves the right to make any change to your booking at any time. The Company will inform you about important changes when you book or as soon as it can and if there is time before your departure.

9. Any cancellation of bookings by the Passenger must be made in writing to The Company and will be subject to cancellation charges in accordance with the

following scale: 30 days prior departure full refund / 29-22 days prior departure cancellation fee 50% / 21 – 7 days cancellation fee 75% and less than 7 days prior departure cancellation fee 100%

10. CABINS There are a limited number of cabins on board. Booking is subject to availability and applicable terms which may include

sharing. Occupancy of cabins may be shared and company is not enchained to be single cabin. These are distributed on board following embarkation subject to availability. The ships do not have disabled cabin facilities.

11. VEHICLES AND TRAILERS/CARAVANS must be declared at the time of booking including where appropriate the addition of roof racks, cycles etc. Supplements may apply to such vehicles. Vans are defined as vehicles built for commercial purposes with part of the rear

panelled and or a load carrying space. Vans must be declared at the time of booking. Failure to notify the Company of accurate dimensions in advance of travel may affect the ability to carry the vehicle and may result in a supplement being charged or even a refusal of travel.

12. Access to the vehicle deck is forbidden during the crossing. It is therefore important that Passengers take everything they need on the passenger decks with them. Do not leave personal effects or valuables in the vehicles. Whatever personal effects and /or valuables are left in the car is under own risk and responsibility. Vessel, Master Owners, Managers and/or Agents are not responsible for any losses.

13. Passengers must not bring fuel cans on board - full or empty and must not overfill tanks.

14. If for any reason ( other than on the part of The Company), Passengers, their luggage and /or vehicles are not disembarked at the end of the journey, they may be returned at The Company’s discretion to the port of departure, or taken to another port and Passengers will be charged an additional fare.

15. MINORS These conditions apply to all minors. Minors on the vessel are to be supervised and accompanied at all times by their parent or guardian. Each parent or guardian will be responsible for the conduct and acts of the minor and shall indemnify The Company against all losses, damages and any delays suffered as a result of any minor’s conduct or action.

16. Children should not be allowed to run around the ship. Supervision of children is not provided. Parents or guardians are required to supervise their children at all times.

17. PERSONAL DETAILS/ VISAS/ VACCINATIONS Passengers are responsible for the accuracy of the personal details or any other

information supplied for persons travelling on the booking. By entering into this contract Passengers agree to pass all information in respect of the booking or any changes made in relation thereto, to all persons travelling on the booking.

18. All Passengers must hold full passports that are valid for the duration of the journey and meet the requirements of the authorities in the disembarking Port. The Company is not responsible for obtaining visas for any Passengers, this is the responsibility of the individual

Passenger. It is the Passenger’s responsibility to ensure that all Passengers possess all necessary vaccination certificates. The Company does not accept responsibility for any immigration/migration issues which passengers may experience in any country where the vessel calls.

19. REDUCED MOBILITY/ DISABILITY The Company aims to assist passengers with reduced mobility or disability. In order to do so the Company must ensure the Passenger can be carried safely and in compliance with all applicable legislation national and international and all relevant codes and certificates. If any Passenger has reduced mobility or any disability then in order to enable a risk assessment to be carried out Passengers are required to provide as much information as possible at the time of booking and prior to the date of travel .The Company may refuse passage to anyone who has failed to notify of any such disabilities or who in The Company’s and or Master’s opinion the passenger cannot be carried in a safe and or dignified and or operationally feasible manner or where the design of the vessel makes

carriage difficult or impossible.

20. Where necessary Passengers with reduced mobility / disability may be required to be accompanied by an attendant who will be

responsible to provide all care and assistance required. The Company cannot accept any further responsibility for care or assistance.

21. Embarkation / disembarkation at the ports will depend on a variety of factors and disembarkation / embarkation will be totally dependent

upon the assessment of risk. The Company is not responsible for the existing port facilities if any.

22. Some of the public areas and cabins on board are not accessible to passengers using wheelchairs.

23. FITNESS TO TRAVEL By entering into this Contract every Passenger warrants they all fit to travel physically and mentally by sea and that their conduct or

condition will not impair the safety or convenience of the vessel and/or other Passengers. Any Passenger whose condition may affect their fitness to travel must submit a Doctor’s certificate prior to booking or prior to travel. The Company may request further information to be provided by the passenger’s doctor before agreeing carriage. The decision to carry any Passenger is ultimately that of the master of the ship.

24. If it appears to The Company that a Passenger is for any reason unfit to travel, likely to render the Carrier liable for maintenance, support or repatriation, then the Captain shall have the right to refuse to embark the Passenger at any port or disembark the Passenger at any port or transfer the Passenger to another berth or cabin.

25. Where the Passenger is refused embarkation as a result of health and/or fitness to travel, The Company does not have any liability to the Passenger who shall be liable for 100% cancellation charges.

26. The Company and/or the health authorities in any port shall be entitled to administer a public health questionnaire on their own behalf. The Passenger shall supply accurate information regarding symptoms of any illness including but not limited to gastrointestinal illness. The Company may deny boarding to any Passenger that it considers in its sole discretion to have symptoms of any illness including viral or

bacterial illness including but not limited to Norovirus. Refusal by a Passenger to

complete the questionnaire may result in the Passenger being denied boarding. Where Passengers become ill onboard the voyage with viral or bacterial illness the ship’s master may request them to remain in isolation for reasons of health and safety. Refusal to co operate may result in disembarkation.

27. MEDICAL CARE The ship does not and is not required to carry a doctor. The Company shall not be liable to the Passenger as a result of any inability to treat any medical condition as a result. In the event of illness or accident, Passengers may have to be landed ashore by The Company and/or the Master for medical treatment. The Company makes no representations regarding the quality of medical treatment at any port of call or at the place at which the Passenger is landed.

28. The Company does not accept liability in relation to medical care or medical facilities received ashore. The cost of such treatment shall be solely for the Passenger’s account. It is the responsibility of the Passengers to ensure that comprehensive travel health insurance is in place covering medical treatment and repatriation.

29. PREGNANCY Pregnant women who are in their 12 weeks of pregnancy are advised to seek medical advice before travelling at any stage of their pregnancy. The Company does not have onboard any of their vessels adequate medical facilities for childbirth. Women having

completed the 28 week of their pregnancy should produce a medical certificate confirming that they are fit to travel. The Company reserves the right to ask for a medical certificate at any stage of the pregnancy and to refuse carriage on safety grounds.

30. PASSENGER CONDUCT AND SAFETY All Passengers have a duty to obey the lawful requests of the vessel’s Captain and officers whilst on board; and for security or other lawful reasons to allow them (with other members of the crew) to search any Passenger, their cabins, baggage and belongings. The Passenger hereby

expressly agrees to allow any such search.

31. The Captain of any vessel may refuse boarding or disembark at any port any Passenger whose conduct is in his reasonable opinion likely to endanger or impair the comfort and enjoyment of others on board. No Passenger shall bring on board any vessel any goods or articles of a dangerous nature, nor any animals whatsoever. The Company will be under no liability whatsoever to any Passenger in respect of any breach or non-observance by any Passenger of the provisions of this clause and any Passenger shall indemnify The Company against any loss or damage occasioned to it or any of its suppliers by such breach or non-observance. Passenger’s behaviour must not compromise the safety, peace and enjoyment by other Passengers.

32. DANGEROUS LUGGAGE Salamis Lines Limited is not obliged to carry or otherwise handle Dangerous Luggage.

1) Passengers must declare all inflammable, explosive or other potentially hazardous substances and/or items that may constitute a health or security threat during check-in.

2) Unauthorised Dangerous Luggage may at any time be unloaded, abandoned, discharged, landed, jettisoned, destroyed, rendered

innocuous or otherwise disposed of by Salamis Lines Limited without compensation, and the Passenger shall be liable for all damages and expenses directly or indirectly arising out of or relating to such Dangerous Luggage. If any Luggage, carried with the knowledge and consent of Salamis Lines Limited, shall become a danger, then Salamis Lines Limited

reserves the right to deal with such Luggage in like manner.

3) Weapons are classified as Dangerous Luggage for the purposes of these Passenger Terms & Conditions.

4) The carriage of Weapons is strictly prohibited, unless the Passenger complies with all statutory and legal obligations of the countries of departure, arrival and any other country at which the Ship is due to call and the Passenger obtains Salamis Lines Limited’s prior written

permission and the Passenger complies with Salamis Lines Limited’s procedures rules and protocols.

5) All vehicles carrying petrol or fuel oil in their main fuel tank shall be fitted with means whereby the fuel supply shall be shut off either (i) in the case of gravity feed by closing the valve or (ii) in the case of a pump feed by stopping the engine. No fuel tank shall be filled to such a degree as to allow any spillage during loading or

unloading or throughout the carriage when the motion of the Ship must be taken into account.

6) No fuel cans of any nature whatsoever, whether full or empty are permitted onto the Ship and Salamis Lines Limited reserve the right to confiscate and dispose of any fuel cans at any time.

7) Gas cylinders must be adequately secured against the movement of the Ship; the supply must be shut off at the cylinders during the entire carriage; the integrity of the cylinders must be intact, at the commencement of the carriage, and a maximum of 3 gas cylinders per vehicle will be carried by Salamis Lines Limited.

33. Passengers shall be liable for any damage suffered by The Company and/or any Supplier of any service as a result of the Passenger’s failure to comply with his obligations. In particular, the Passenger shall be liable for all damage caused to the vessel or its furnishings and equipment, for injury or loss to other Passengers and third parties, and also for all penalties, fines and expenses attributable by the

Passenger that The Company or Supplier may be liable to pay.

34. CUSTOMER COMPLAINTS Any Passenger with a complaint must bring it to the attention of the staff onboard as soon as possible to enable. The Company to

resolve the complaint. If the complaint cannot be resolved on board a complaint must be notified in writing to The Company within 14 days of disembarkation. Failure to report the complaint within this time may adversely affect The Company’s ability to deal with it and the

Passenger’s ability to claim compensation.

35. DATA PROTECTION The Company requires personal information including but without limitation to name, address, gender, citizenship and dietary requirements which may disclose a Passenger’s religious beliefs any health, medical, disability, or any other special needs to process the Passenger’s booking. The Company may be required to and is authorised by all Passengers to pass this information on to other relevant entities such as travel agents, hotels, airlines or other transport providers, security and/or credit verification companies, credit and debit card companies or any governmental or public authorities, either as required by law or regulation or, if required by such other bodies. All Passengers travelling consent to such transfer of information, including to other countries, which may not have such robust

requirements regarding data protection as Cyprus, unless the Passenger objects in writing to The Company no later than 7 days prior to the scheduled departure date. It is the responsibility of every Passenger to make sure that information, which the Company holds about each Passenger is up to date and accurate. The Company’s Data Protection Policy is set out in our Privacy Policy which is incorporated into these terms.

36. LIABILITY AND LIMITATION OF LIABILITY The Company shall not be responsible to any passenger whilst not on the vessel and neither is responsible for any

improper or non-performance of any services of independent contractors.

37. Carriage of Passengers and their luggage by sea shall be governed by the Athens Convention 1974 (“the Athens Convention”) as

subsequently amended in 1976. The Athens Convention is expressly incorporated into these Conditions and any liability of The Company including any Carrier for death or personal injury or for loss of or damage to luggage including vehicles arising out of carriage by sea shall be determined accordingly. Articles and vehicles carried under a charter party, bill of lading or other contract primarily concerned with the

carriage of goods are not covered by these terms or the provisions of the Athens Convention. The Athens Convention limits the Carrier’s liability for death or personal injury or loss of or damage to luggage and makes special provision for valuables. It presumes that all luggage has been delivered undamaged to the Passenger unless written notice is given to the Carrier:

a) in the case of apparent damage to property including vehicles, before or at the time of disembarkation or redelivery; or

b) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation or redelivery or from the time when such redelivery should have taken place. Any damages payable by Salamis Lines Limited up to the Athens Convention limits shall be reduced in proportion to any contributory negligence by the Passenger and by the maximum deductible specified in Article 8 (4) of the Athens Convention. Copies of the Athens Convention are available from The Company on request.

38. Insofar as The Company may be liable to a Passenger in respect of claims arising out of carriage by sea, The Company shall be entitled to all the rights, defences, immunities and limitations available, respectively, to the actual Carriers (including his own terms and conditions of carriage) and under the Athens Convention, and nothing in these Conditions shall be deemed a surrender thereof. Any damages payable shall be reduced by any contributory negligence of any passenger.

39. Any liability in respect of death and personal injury and loss of and damage to luggage which The Company may incur to the Passenger, whether under the

Contract in accordance with these Conditions or otherwise, shall always be subject to the limits of liability contained in the Athens

Convention of 46,666 SDR’s per Passenger for death/personal injury per claimant per carriage. There are limits on the sums recoverable for luggage and vehicles. There is no liability for any valuables including cash. There are no facilities on board to deposit valuables including cash with the Ship for safekeeping. Leaving valuables in cabins or the use of a safe in cabins does not constitute a deposit with the Ship for the purposes of the Convention. In those circumstances the Carrier has no liability whatsoever for valuable items.

40. Notwithstanding anything to the contrary elsewhere in these Conditions, The Company shall not under any circumstances be liable for any loss or anticipated loss of profits, loss of revenue, loss of use, loss of contract or other opportunity for loss or damage of a similar nature.

41. FORCE MAJEURE The Company will not pay any Passenger for claims arising out of loss or damage directly or indirectly occasioned by circumstances where performance and/or prompt performance of the Contract is prevented by reason of war, or threat of war, riot, civil strife, industrial dispute whether by the Company’s employees or others, strikes, terrorist activity or the threat of terrorist activity, failure of supplies of power, health risks or epidemics natural or nuclear disaster,

technical problems, fire or adverse weather conditions or adverse sea states, Passenger’s suicide or attempted suicide or the Passenger’s deliberate exposure to

unnecessary danger (except in an attempt to save human life), or the consequences of participating in an unusual and dangerous activity and all similar circumstances outside Salamis Lines control.

42. DEVIATION, CHANGE, DELAY ETC The Company reserves the right at its sole discretion and/or that of the Captain of any vessel (which will not be exercised unreasonably) to decide whether to deviate from any vessels advertised or ordinary itinerary, to delay or advance any sailing, to omit or change ports of call, to arrange for substantially equivalent carriage by another vessel, to tow or be towed or assist other vessels or to perform any similar act which, in its sole judgement and

discretion and/or that of the Captain of any vessel is justified for any reason. Provided that any such decision is taken reasonably, The

Company will be under no

liability or obligation to the Passenger.

43. The route or length of a journey may change for a variety of reasons including bad weather. The Company shall not be liable for any delay and times published are for information purposes only. The Company does not guarantee that any particular crossing will be made at the advertised time.

44. SMOKING The Company operates a strict non-smoking policy, except in designated smoking areas, which must be adhered to at all times. Breach of the policy may result in disembarkation of the passenger at any port and The Company shall not have any further liability to the passenger who will be responsible for his or her own repatriation.

45. LUGGAGE Each Passenger has a luggage allowance of 30 kilos. Any excess will be charged at the time of boarding at €17.00 per kilo. See also paragraphs

regarding limitation of liability. You must not put passports, travel documents, money or other valuables in your luggage at any time.

46. GENERAL AVERAGE The passenger is neither liable to pay general average contribution not has the right to receive any general average contribution.

47. CURRENCY The currency on board the vessel is Euros.

48. INSURANCE All Passengers are recommended to have travel insurance to cover loss and or damage to luggage, travel delays,

cancellations, medical costs,

repatriation etc.

49. LAW AND JURISDICTION Your Contract shall be governed by the Laws of the Republic of Cyprus. Any claim or dispute arising as a result of these booking Terms and Conditions or as a result of your voyage shall be dealt under the Cyprus Arbitration rules at Limassol court.

50. FINANCIAL PROTECTION Your booking is protected under the Consumer Protection Programme under Cyprus law in the event of

Salamis Lines Limited financial failure. In these circumstances all monies paid by you shall be reimbursed to you.

51. COMMUNICATIONS All communications to The Company should be sent to the following:


Salamis House

1, G. Katsounotos Str.

P.O.Box 50531

3607 Lemesos

Tel.: +357 25860600

Fax: +357 25342600

[email protected]









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